Outsourced Inside Sales
Sell more, expand into new markets

ProSales Connection will become a virtual extension of your sales and marketing organization.

We will collaborate with your teams and build integrated programs that drive new business to the organization.

ProSales Connection is a leading provider of USA based outsourced professional inside sales for the technology and complex solutions market. Using advanced technology, systems and processes, we provide professional inside sales in a cost effective, timely and highly scalable manner.

What types of businesses outsource the inside sales?

The reality is that almost any B2B business could benefit from outsourcing the inside sales function to an experienced and professional firm. However, some scenarios are more common and present the best ROI results.

Emerging Businesses

Emerging Businesses

Outsourced inside sales is perfect for the emerging business that does not have the internal expertise or “band-width” to build a full functioning inside sales organization from the ground up. The talent, systems, space and expertise needed to build an effective inside sales organization is expensive. Many growing businesses determine that their limited resources could be better directed towards core investments like new product development or existing client support. Plus many emerging businesses must be nimble as market dynamics and new product development can cause major shifts in focus and priorities overnight. An outsourced inside sales team can be flexible and creative in making adjustments to the approach or offering to meet changing business circumstances.

Inside Sales Programs

Inside Sales Programs

A highly developed inside sales team that is recruited, trained and motivated to make outbound sales calls can deliver extraordinary results for a business in little time. Our insides sales representatives are supported by our seasoned Client Program Managers. The Client Program Managers have available to them the systems and resources needed to actively lead the team and ensure agreed to program objectives are being achieved. The team will use our state of the art CRM application or integrate with your solution. Either way, we will make sure the information needed is available for use by your business.

No two insides sales programs ever look exactly alike, just like no two businesses are the same. We work directly with our client stakeholders to make sure each program is meeting all the agreed to program objectives.

Large Organizations

Large Organizations

Large organizations also leverage outsourced inside sales to manage both inbound sales or outbound sales into “Tier 2” or “transactional” segments of the market where expensive field based sales resources are not as critical. With ProSales Connection, an organization can have a professional inside sales organization in place and closing new business in just a couple weeks! Of course, the other significant advantage of outsourcing for a large business is that an outsourced inside sales partner can scale up or down more easily with less expense and disruption to the business than an internal team.

International Businesses

Over the years ProSales Connection has worked with businesses based in other parts of the world that wanted to enter the US market, but thought that the effort and cost required was prohibitive for start-ups and smaller, fast growing businesses. For emerging companies, particularly technology oriented businesses, the real “brain-power” inside the organizations is usually dedicated to product development and servicing existing critical clients. There simply isn’t the bandwidth, “know-how” or funds available to build an entirely new marketing and sales force on the other side of the world to penetrate this new market.

Businesses that need to expand to the US in order to capture the sales volume needed to establish a viable business or to attract funding are often overwhelmed with the task of building a team on another continent. This is where we can make a huge difference in the trajectory of an emerging business!

International Businesses

International business leaders in this situation struggle with concerns like:

  1. Time zone challenges
  2. Travel expenses
  3. Local business regulations (taxes and licenses)
  4. How to manage the productivity of the employees
  5. Local business customs and culture
  6. Language barriers
  7. Recruiting
  8. Employee performance management

These are just a few of the challenges businesses face when expanding internationally to the United States.